João Filipe Torneiro
Professor - Nova SBE, IPAM, ISCTE, Autor 'The ClientCentric Loop'
João Filipe Torneiro is an experienced entrepreneurship professional and founder of US4MORE, a Business Consultancy & Advisory start-up.
João delivers the combined value of an experienced general business manager, CMO, commercial director, strategist, project manager, and engineer. He has deep experience in engaging and advising clients at all management levels from business owners and C-suite leaders to functional teams across multiple industries and cultures.
He advises clients on strategy, leadership, digital transformation, innovation, energy, mobility, project management, marketing, value selling, sales management, communication, loyalty, experience management, and, most importantly, customer centricity. His value proposition is based on #CCLoop, a holistic framework João developed to empower companies to generate value by increasing customer-centricity maturity levels.
His career has been built on a path of proven results and success through delivering complex business transformation initiatives and projects.
Sessions
14h00
CHALLENGE: BE CLIENT-CENTRIC